Cancellation policy according to EGBGB Annex 1 to Art. 246a § 1 para. 2 sentence 2. Source: BGBl. I 2013, 3642 - 3670

 

CANCELLATION POLICY

 

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us, Feilicious GmbH, by means of a clear statement (e.g., a letter sent by post or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.

 

You can also electronically fill out and submit the sample cancellation form or any other clear statement on our website www.ever-soul.de. If you make use of this option, we will immediately send you a confirmation of receipt of such a cancellation (e.g., by e-mail).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

 

Consequences of Cancellation

 

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their quality, characteristics, and functioning.

 

The right of cancellation does not apply to the following contracts:

  • Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded.
  • Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
  • Contracts for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature.
  • Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.
  • Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
  • Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
  • Contracts for the supply of goods whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which can occur within the cancellation period.

 

Sample Cancellation Form

(If you wish to cancel the contract, please fill out this form and send it back.)

Feilicious GmbH, Poppenbütteler Bogen 92, 22399 Hamburg, Mail: support@feilicious.com

– I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notification on paper)

– Date

(*) Delete as appropriate.